About MarkStipic

This author has not yet filled in any details.
So far MarkStipic has created 42 blog entries.

RTWN021: Deal with Managers Using the “5 Whys” w/ Mark Stipic

There are many different ways to deal with the direct manager of an injured worker. Sometimes they may appear to obstructing the RTW process.

Today Mark Stipic takes you through some options to help you deal with managers more effectively.

Mark discusses:

  • Management vs Leadership
  • The importance of problem-finding
  • The “5 Whys” – a manufacturing concept […]

RTWN020: How to Embrace (and Reduce) Complexity in RTW w/ Dr Jason Thompson

Today’s guest is Dr Jason Thompson, a Senior Research Fellow at Melbourne University’s School of Design and Adjunct Research Fellow with Monash University Accident Research Centre.

  • We learn about Jason’s history of clinical psychology and a brief stint in sales
  • What is individual complexity?
  • Why does it seem like complexity can increase so rapidly?
  • The […]

RTWN016: A People-First Approach to Safer Workplaces w/ Andrew Barrett

Andrew Barrett is the Chief Change Agent at Fidesa. He brings safety with a difference to small and medium businesses.

Andrew and I discuss:

  • Safe work is good for business
  • How to deliver business results through good safety practice
  • Why safety doesn’t need to be completely dependent on policies and procedures
  • How safety professionals […]

RTWN015: How to Sell RTW to Injured Workers

Mark Stipic takes you through three lessons in modern day sales processes and how they can be applied in Return To Work to improve your rehab outcomes.

Mark explains that a typical sales cycle includes:

  1. Awareness
  2. Evaluation
  3. Purchase

But in Return To Work the cycle is more likely to be:

  1. Awareness
  2. Evaluation
  3. Action

Mark then gives three […]